App to Help the Homeless

Many people don’t realise that most people who are homeless have mobile phones. In fact, 95% of them do and 77% own smartphones with Wi-Fi access. This means the revolutionary app by Infoxchange has the potential to be life-changing for those without a home. The “Homeless Assist” project is developing a new mobile app that helps homeless people and those at risk of experiencing homelessness find food, shelter and other support services.

Recent statistics from a study on homelessness and mobile phone usage conducted by the University of Sydney and the Australian Communications Consumer Action Network (ACCAN) found that mobile phone ownership by the homeless in Australia was even higher than the general population at 92 per cent. It also found that 67 per cent of homeless Australians use social media, and 69 per cent use phones to “access online information”.

It can be hard for the homeless to find their way around the service system with 1,200 specialist homelessness services available and over  300,000 health, welfare and support services around. Among these services, there are a small slice that welcome both homeless people and their pets. Making these services known to people who are experiencing homelessness with their pets will create more opportunities to break the cycle and receive support, for both owner and pet.

The app is a revolutionary idea, with the potential to improve the lives of 100,000 Australians and increase access to support services. This is especially so when you consider the specific requirements of people who are homeless and own animals. This would be an amazing step in the right direction to support the bond between homeless people and their pets. Hopefully, Infoxchange will recognise this opportunity and take the leap. It will also allow people working within the sector to help their clients while out and about.

The app has made Infoxchange one of the 10 finalists in the 2014 Australian Google Impact Challenge, which lets Australian non-profits harness technology to address social problems.

Infoxchange is placing valuable information into the hands of the homeless. It’s an innovative idea that can really impact homelessness and quality of life. And again, an amazing opportunity to share the information about shelters and services that welcome the homeless and their pets.

The Google Impact Challenge finalists can be viewed and voted for here.

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